Domino’s is a popular American multinational pizza restaurant chain that offers a wide variety of pizzas at affordable prices. However, recent online discussions have arisen due to discrepancies in listings on the food delivery platform Swiggy under Domino's name.
Swiggy customer Ravi Handa, discovers fake Domino’s Pizza outlets on the food delivery platform, that do not belong to the official franchise. a simple search for "Domino's" on the food delivery application Swiggy shows a number of results, all of which misspell the name of the international pizza brand. Taking the issue to X, Mr. Ravi Handa, shared screenshots showing a number of fake outlets opened in the name of Domino’s across the locality.
In a tweet he has raised concerns over this ‘fraud’ tagging swiggy and dominos, Hey @Swiggy This is clearly a fraud. Only one of these is genuine. Why are you letting this happen? Why isn't @dominos objecting to blatant violation of trademark.
Hey @Swiggy
— Ravi Handa (@ravihanda) February 12, 2024
This is clearly a fraud. Only one of these is genuine. Why are you letting this happen?
Why isn't @dominos objecting to blatant violation of trademark. pic.twitter.com/Gv8Lt2rRU8
In a subsequent tweet, Ravi Handa posted another screenshot of a previous order, showing it received a "Very Bad" rating. He emphasized the seriousness of the situation, stating, "This isn't just a joke. Someone close to me actually fell for it. They only realized after receiving the delivery and seeing the box."
Hey @Swiggy
— Ravi Handa (@ravihanda) February 12, 2024
This is clearly a fraud. Only one of these is genuine. Why are you letting this happen?
Why isn't @dominos objecting to blatant violation of trademark. pic.twitter.com/Gv8Lt2rRU8
The post quickly became viral, getting attention and responses, including from Swiggy.
Swiggy promptly acknowledged the issue and responded to Handa’s tweet, requesting him to share his PIN code via direct message to address the matter further.
@ravihanda Hey Ravi, we'd like to have this looked into, please share your pincode over DM for us to have this checked.
— Swiggy Cares (@SwiggyCares) February 12, 2024
^Luv
Here’s how people reacted to it:
Domino's or swiggy can't do anything because there is a little bit difference in name. Until it's same u can't do anything or same logo
— Aritra Mukherjee (@Marquina2908) February 12, 2024
It isn't a fraud. All the names are different. It's not listed in the same name. It's actually a strategy followed by small local vendors.
— Bhavik Makwana (@bhavikmakwana) February 13, 2024
Cuz Abibas adibas also has right to use e-commerce to sell their products 🤷🏽♂️
— Shubham Jain (@Shubham_2806) February 12, 2024
KFC = Kentucky Fried Chicken
— Vishal (@vishalandcinema) February 13, 2024
KFC = Kishan Food Corner 💪🏻
